Direct Support Professional Training (DSPT)

Contact Information

Phone: 800-910-4604       Email: dsptmail@gmail.com


Project Background

Since January 1, 1999, the Department of Developmental Services (DDS) has implemented mandated statewide competency-based training for direct support professionals employed in regional center vendored community care facilities (CCF). This mandate arises out of the conviction that individuals with intellectual and developmental disabilities receiving residential services are entitled to the highest standard of service and that direct support professionals deserve training and recognition as professionals. Direct Support Professional Training (DSPT) is provided through 4 regional Service Hubs within local communities. DSPT is free to all direct support professional staff currently working in either the first or second year of their employment at one of the regional center vendored CCFs. You should not be charged a fee for DSPT.

Any DSPT certification for a fee is not sanctioned by the state and will not meet the statutory requirement.


DSPT Registration

The online registration and certification website is operational. All DSPT registration is completed online at www.dsptrain.org  DSPT registration opens 30 days prior and closes 7 business days before the scheduled Challenge Test or Training Class. Registration is to be completed by the Direct Support Professional (DSP). You must be employed in a CCF vendored by a regional center and have the following information available:

  • Your email address
  • Your phone number
  • Social Security number
  • Facility vendor number
  • Facility email address

For assistance in registering for a DSPT training or testing session, please call the eDSPT HELP LINE AT 800-910-4604.


Results Notification

Once a DSP completes the Challenge Test or Training Class, the DSP and the administrator of the facility they are employed in will receive an email notification of results. A DSP may receive a Certification Notice, a Certification Notice with Additional Training Needed (ATN), a Failure Notice, or an Incomplete/Failure Notice. All Certification Notices can be accessed at www.dsptrain.org by DSPs, CCF Administrators, and Regional Centers. Failure notifications cannot be accessed online.

For assistance or general questions regarding the eDSPT website and schedule of courses, please call the eDSPT HELP LINE at 800-910-4604



For questions regarding DSPT registration or Results Notification, contact the eDSPT Help Line at 800-910-4604.

For more information about DSPT, you can go to the Department of Developmental Service’s website at: https://dds.ca.gov/DSPT/index.cfm, email ccfdsp@dds.ca.gov , or call the toll free number at 800-622-8904.

For DSPT implementation concerns, contact Tara Neilson, the CDE contract monitor, at:

916-445-5568 or by email at tneilson@cde.ca.gov .